Terms & Conditions
Effective Date: May 12, 2026
These Terms of Use govern your access to and use of abbemuseum.org, including all content, features, and services available on the site, including online ticket purchases and merchandise orders. Please read them carefully before using our site.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our site.
1. About the Abbe Museum
The Abbe Museum is a 501(c)(3) nonprofit museum located in Bar Harbor, Maine. The Museum operates abbemuseum.org as a public-facing information and commerce platform.
2. Use of This Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the site. You may not:
Use the site for any fraudulent, unlawful, or harmful purpose
Attempt to gain unauthorized access to any part of the site or its underlying systems
Transmit any viruses, malware, or harmful code
Scrape, harvest, or systematically collect data from the site without our written permission
Misrepresent your identity or affiliation in connection with any transaction or inquiry
3. Online Ticket Purchases
A. Ticket Sales
Tickets to the Abbe Museum may be purchased online through abbemuseum.org. Prices and availability are subject to change without notice. All ticket sales are processed in U.S. dollars.
B. Refund and Exchange Policy
All ticket sales are final. We do not offer refunds or exchanges except in the following circumstances:
The Museum is closed on the date of your visit due to an emergency or weather event
The specific program for which you purchased a ticket has been canceled by the Museum
If either of the above applies, please contact us at info@abbemuseum.org within 14 days of your scheduled visit to request a refund or exchange.
C. Admission Eligibility
Certain admission categories require valid documentation at the time of entry, including:
Tribal ID — free admission for enrolled members of federally recognized tribes
Military ID — active duty and veteran military personnel
Museum membership — valid membership card required
Museums for All (EBT/SUN Bucks) — valid benefit card required
The Abbe Museum reserves the right to verify eligibility at the door. Tickets purchased in a discounted or free category without valid documentation may require payment of the standard admission rate at entry.
D. Group Visits
Groups of 10 or more visitors must contact the Museum in advance to arrange their visit. Online ticket purchases are available for groups of 9 or fewer. Group reservation inquiries may be directed to info@abbemuseum.org.
4. Merchandise Orders
A. Online Store
The Abbe Museum offers merchandise for sale through our online store, powered by ShopKeep. By placing an order, you agree to provide accurate and complete information, including a valid shipping address and payment method.
B. Order Processing
You will receive an email confirmation when your order has shipped. Shipping times vary based on your location and selected shipping method.
C. Returns and Exchanges
We want you to be satisfied with your purchase. If you receive a damaged or defective item, please contact us at info@abbemuseum.org.
D. Sales Tax
Sales tax will be applied to orders where required by applicable law.
5. Intellectual Property
All content on abbemuseum.org — including text, photography, exhibition descriptions, logos, graphics, and design — is the property of the Abbe Museum or is used with permission from the rights holders, including Wabanaki artists and community members. All rights are reserved.
You may not reproduce, distribute, publicly display, or create derivative works from any content on this site without the prior written consent of the Abbe Museum and, where applicable, the original artist or rights holder.
The Museum recognizes and respects the intellectual property rights of Wabanaki artists and knowledge holders. Requests to use artwork, photography, or cultural content from our collections or exhibitions should be directed to info@abbemuseum.org.
6. Wabanaki Cultural Content
The Abbe Museum presents content related to Wabanaki Nations, artists, and communities with care, respect, and in partnership with those communities. Users of this website agree not to reproduce, appropriate, or misuse cultural content, traditional knowledge, or artistic work featured on this site.
7. Disclaimer of Warranties
This website is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. The Abbe Museum does not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to modify or discontinue any feature of the site at any time.
8. Limitation of Liability
To the fullest extent permitted by applicable law, the Abbe Museum shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use this website or its services, even if we have been advised of the possibility of such damages.
9. Governing Law
These Terms are governed by the laws of the State of Maine, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Hancock County, Maine.
10. Changes to These Terms
We may update these Terms from time to time. When we do, we will post the revised Terms on this page with an updated effective date. Your continued use of the site after any changes constitutes your acceptance of the revised Terms.
11. Contact Us
If you have questions about these Terms of Use, please contact:
Abbe Museum
26 Mount Desert Street, Bar Harbor, Maine 04609